Understand How AI Perceives Your Brand

Track positive and negative sentiment across AI answers. Monitor themes, uncover risks, and use insights to strengthen customer trust and brand perception.

OUR FEATURED SOLUTIONS

all the use cases,
which comes in your daily work-flow

1

People & CULTURE

Monitor Sentiment Trends

See how customer sentiment shifts over time across AI responses.

2

People & CULTURE

Spot Issues Early

Identify recurring negative themes before they become major problems.

3

People & CULTURE

Understand Brand Perception

Analyze how AI describes your products, services, and customer experiences.

4

People & CULTURE

Turn Insights Into Action

Refine messaging, customer service, and offerings based on real sentiment data.

OUR FEATURED SOLUTIONS

all the use cases,
which comes in your daily work-flow

Track Your Presence

Monitor how often your brand appears in AI answers and citations.

1

People & CULTURE

Monitor Sentiment Trends

See how customer sentiment shifts over time across AI responses.

2

People & CULTURE

Spot Issues Early

Identify recurring negative themes before they become major problems.

3

People & CULTURE

Understand Brand Perception

Analyze how AI describes your products, services, and customer experiences.

4

People & CULTURE

Turn Insights Into Action

Refine messaging, customer service, and offerings based on real sentiment data.

4

People & CULTURE

Enabled Client to Secure Award of $61M Contract

AI Sentiment Analysis — See What Really Drives Perception

Uncover emotions, feedback, and trends in AI answers to better shape strategy.

Positive & Negative Sentiment Tracking
Measure the balance of favorable vs. unfavorable mentions and track daily changes.
Theme Detection
See which topics drive positive feedback (e.g., speed, performance) and which raise concerns (e.g., fees, learning curve).
Customer Experience Insights
Use sentiment data to tailor support, improve product features, and reduce churn.
Predictive Trends
Anticipate customer needs and preferences by monitoring emerging sentiment patterns.

FAQs

Some of the questions that the community has asked us.

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What is AI Sentiment Analysis?

It’s a tool that evaluates AI-generated references to your brand to measure positive, negative, and neutral sentiment, revealing how you’re perceived.

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How does it track sentiment?

The system scans AI responses, identifies tone and context, and classifies them into themes such as product strengths, weaknesses, or service issues.

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Why is sentiment analysis important?

It helps you detect issues early, monitor brand reputation, and improve products and communication based on customer feedback.

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Can it help with customer service?

Yes — by understanding common frustrations or praises, you can personalize responses and improve support strategies.

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Who should use AI Sentiment Analysis?

Brands, agencies, and service providers looking to track perception, manage reputation, and adapt strategies based on AI-driven sentiment insights.